Each week we receive fantastic feedback from our customers who take the time to thank colleagues who have gone the extra mile to provide helpful and friendly service. Below are some of the highlights from this week:
“I was attending the self-scans with my little girl who was walking beside me.
I am pregnant and while I was standing in the line which was quite busy holding the basket with a lot of messages, Rachel saw me worrying about my little girl as she was wandering about as well as trying to hold my basket, came over to me and ask me if she could help me by holding my basket until a till came free.
I was ever so grateful for this when I got to the self-scan I began to scan my messages while Rachel kept my little girl entertain with the blue tokens which she loves. It was a pleasure to shop here and great work from your employees -well done!”
“Ray is always very welcoming anytime I shop there, I do live alone so I like the chats we have, a very kind man who always asks if I need anything, always willing to share a laugh, which I do need sometimes.”
Ashlee- Liffey Valley
“Ashlee was very attentive as I was with my elderly mother who suffers dementia.
She was very patient and helped pack the bags for me.
I forgot my card in the car and she let me pack mine and my mother’s shopping put it behind her on a till and let me run down and get my card from the car.
Absolutely excellent customer service.”